East West Mortgage Banks On LightPointe’s
Cutting-Edge, Outdoor Wireless Links for
Leading D.C.-Area Mortgage Broker Uses Fast Ethernet Optical
Wireless for Redundant Network Extension and Additional
Bandwidth for Growing Internet and VoIP Applications
Headquartered in the Tysons Corner, Virginia, area of the metropolitan Washington, D.C. region, East West
Mortgage has experienced surging exponential growth since its founding in 1986. The company, which handled
more than $1.2 billion in loans in 2004, was recently named by Broker Magazine as the nation’s seventh
largest mortgage company. East West works with hundreds of banks to offer customers the most competitive
rates on thousands of loan programs. With licensing in 44 states, the company helps a variety of
consumers nationwide, regardless of credit history or financial status, by providing 24/7 service via the
Internet or telephone. In addition, East West reaches out to a diverse consumer base by offering loan services
in seven languages. Committed to customer service, the company strives to be its clients’ mortgage consultant
for life and provides credit counseling and guidance throughout the entire home buying process.
East West’s progressive customer outreach practices and its continuous growth required an additional
13,000-square feet of office space, which the company recently acquired across a busy interstate from its
headquarters. With around-the-clock network availability needed for its fast-growing Internet business as
well as enterprise Voice over IP (VoIP) services, the company placed a high priority on identifying a reliable,
high-speed method for linking the two facilities.
According to Joel De Clue, IT manager
for East West, the company
first considered leasing multiple T1
lines from a local carrier, but quickly
found the bandwidth to be insufficient
and the monthly leasing
costs unreasonably high. Fiber-optic
cable was out of the question,
because not only would installation
require deep trenching beneath a
busy highway, but it would also
involve entering into a costly longterm
leasing commitment with a
“All in all, there was no better choice for our needs
than LightPointe. LightPointe has proven to be a
good business partner by going out of its way to
meet our time, cost and performance requirements.
This has enabled us during the transition of business
units to the new building to continue to serve our
customers according to our highest standards.
Needless to say, we have been very impressed.”
Doug Bui | CEO
East West Mortgage
email@example.com | www.lightpointe.com | +1-866-376-5878 2
Like other companies in the financial services industry, East West must abide by strict state and government
regulations for data security. As a result, another key requirement for the new building-to-building
connectivity solution was the ability to support the highest standards for reliability and data protection.
To narrow its network connectivity choices, East West enlisted JENRIC Technologies, LLC, a Chesterfield,
Va.-based reseller specializing in Optical Wireless and data cabling installations. JENRIC introduced De Clue
and his team to LightPointe, a pioneer in the development of Optical Wireless solutions based on free-space
optics (FSO) technology. LightPointe designs and manufactures license-free, high-speed outdoor wireless
products that have earned high marks in both government and enterprise networking installations. The San
Diego-based company’s products link two or more buildings with classic LAN-to-LAN backbone connectivity,
delivering bandwidth from 100 Mbps up to 1.25 Gbps while eliminating the installation challenges
Before making its final selection, East West’s IT team performed
extensive internal research, evaluating FSO-based
products from a variety of vendors including Canon and
MRV, in addition to LightPointe. MRV’s product was even
tested in-house at East West, but in the end, East West
concluded its best all-around choice for cost savings, security
and reliability was LightPointe.
“LightPointe offered the high-speed connectivity we
required, along with the right feature set and the right
price,” De Clue stated. “The Canon solution, while impressive,
was expensive and the additional features were not
needed. At the same time, we encountered implementation
issues with the MRV product.”
East West chose LightPointe’s FlightLite 100 product,
which weighs only 9.9 pounds and provides more than 60
times the bandwidth of T1, with full-duplex, point-to-point
and Fast Ethernet connectivity at up to 500 meters.
FlightLite is well suited for a variety of applications and
industries with a growing need for high-capacity bandwidth free of the licensing, interference and security
concerns typically associated with other wireless technologies.
LightPointe’s FlightLite 100 enabled East West to extend its corporate network economically as well as create
redundancy through the purchase of both primary and secondary Optical Wireless links. The company
was able to aggregate the two pairs of the FlightLite product (four link heads) into a redundant fail-over
solution with 100 Mbps bandwidth for the primary link and 100 Mbps for the backup link. As a result, East
West can ensure 99.999% — or “five nines” uptime — for its business-critical applications, De Clue said.
“LightPointe offered the highspeed
connectivity we required,
along with the right feature set
and the right price. The Canon
solution, while impressive, was
expensive and the additional
features were not needed. At
the same time, we encountered
implementation issues with
the MRV product.”
Doug Bui | CEO
East West Mortgage
firstname.lastname@example.org | www.lightpointe.com | +1-866-376-5878 3
According to Rick Mitrovich, president of JENRIC, LightPointe’s FlightLite products provide an optimum
solution for growing companies such as East West. “East West Mortgage’s FlightLite deployment reinforces
a rising trend in enterprise connectivity. More and more organizations are turning to Optical Wireless as a
more cost-effective and convenient alternative to carrier-based, leased access options such as T1 and fiberoptic
cable,” he said. “With increasing demand for high-speed data, voice and video transport, Optical
Wireless continues to gain significant traction as the optimal building-to-building connectivity solution in
urban settings around the world.”
Beyond offering pricing and product feature advantages, LightPointe also delivered on its promise to quickly
ship the FlightLite systems to East West so that the company could establish a link to its new building
right away. Most importantly, LightPointe was there to support the company during installation, which
took approximately eight hours for both the primary and secondary link, including cabling to the roof
Within 24 hours of installation, the East West staff began reaping the benefits of its new high-speed Optical
Wireless links. The LightPointe system makes it possible for employees to gain Fast Ethernet access to East
West’s shared voice and data network. Employees can seamlessly tap into core enterprise applications such
as a loan origination system, financial programs, document storage, email, fax and VoIP services.
East West executives are also pleased that the LightPointe product addresses their important data security
requirements. Optical Wireless, which is immune to radio frequency interference, transmits data over beams
of light, an inherent security feature that makes it virtually impossible to intercept transmission.
The FlightLite performance has already proven to be extremely stable for East West. “We have encountered
both heavy rain and fog, and the performance during these episodes of bad weather has exceeded our
expectations by far,” reported De Clue.
The added bonus is that the LightPointe FlightLite 100 product is very affordable, offering a significant cost
advantage over the monthly leasing requirements of T1 or fiber.
“All in all, there was no better choice for our needs than LightPointe,” said Doug Bui, CEO for East West
Mortgage. “LightPointe has proven to be a good business partner by going out of its way to meet our time,
cost and performance requirements. This has enabled us during the transition of business units to the new
building to continue to serve our customers according to our highest standards. Needless to say, we have
been very impressed.”
email@example.com | www.lightpointe.com | +1-866-376-5878 4
East West Mortgage, headquartered in McLean, Va. (www.ewmortgage.com)
• Fast-paced growth required East West to acquire additional office space near its headquarters.
• Network reliability, high bandwidth, data security and cost were top priorities.
• Fiber-optic cable required deep trenching through an established urban infrastructure.
• T1 lines didn’t offer sufficient bandwidth.
• LightPointe’s FlightLite 100, a Fast Ethernet Optical Wireless product that weighs only
9.9 pounds and provides full-duplex, point-to-point and Fast Ethernet connectivity at up to
• High-speed networking at a fraction of the price of other alternatives.
• Convenient wireless link requires no trenching for trouble-free urban installation.
• Secure, reliable LAN extension withstands severe weather and protects critical data.
• Rapid delivery of system to customer site.
• Simple installation and training
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